‼️ Error Types

Our request errors follow HTTP error standards 🙂. We hope you don't run into them very often, but if you are experiencing any difficulties, please contact [e-mail].

400 Bad request:

Your request is missing required parameters or they are in the wrong format. See response details.

401 Not Authorized:

Usually, there is a problem with the key you provided. Please check it against your API key at https://app.theproductllm.com. See response details for any other issues (e.g., if your account is deleted or suspended).

402 Payment Required:

You are missing required payment. Please load a balance.

404 Not Found:

You have tried to access a resource that doesn't exist.

422 Unprocessable Entity:

You are missing required parameters or they are in the wrong format. See response details.

429 Too Many Requests:

You submitted too many requests in the time window. See endpoint pages for rate limits by tier.

500 Internal Server Error:

Internal server errors may come with message details in the response, or it could be an unknown error. This one is on us!

503 Service Unavailable:

A service could be unavailable for multiple reasons, including invalid LLM output. See response details.